Not receiving AuthorDock notifications? Check your SPAM Filter!

Added by Brian Schwartz over 2 years ago

Related: Getting too many email notifications?

Anytime there has been an update to an item you watch (or that has been assigned to you), AuthorDock sends you an email notification.
If you are not receiving these emails, the messages may be getting trapped in your SPAM filter. If you use gmail, here's how to check:

Video

Screenshots

You can remove the label 'spam' to have that message moved to your inbox, but to be sure you always receive AuthorDock notifications, you should add AuthorDock as a contact:

Add a contact for support@selfpublish.org


Replies (1)

Microsoft Clutter Spam Filter - Added by Brian Schwartz over 1 year ago

Attention users of MS Office 365 outlook.

Do you use the clutter spam filter in MS Outlook?

If you are not receiving notifications from Dropbox or AuthorDock, check it.

The message from dropbox may be in your SPAM folder.

Move it to your inbox and click on the link to accept the share to your PubWriter folder.

More info at:

https://its.uiowa.edu/support/article/103259

    (1-1/1)
    Go to top